Yes! Within 7 days of receiving the products, you can initiate a return or exchange through request in your account.

1. We will collect your return within three working days (Monday to Friday).
2. Once we receive your items, they will go through our Quality Service Department (QSD), which takes up to 24 hours.
3. Once the QSD approves your return, we will refund the amount by your selected refund
method.
IMPORTANT:
1. Items must be in perfect and sellable condition (unworn, with the label on the product, no makeup stains, and no perfume smell).
2. Products should be returned in their original branded packaging with any related accessories, booklets, and protective covers.
3. Unapproved items will be sent back to you.

We accept credit card (website), Apple Pay (website),payment link (additional charge of 2.9% + 1 AED per transaction).

In the case of a refund for a purchase made through card payment or Apple Pay, the 2.9% original transaction fee, which is included in the item price at the time of purchase, will not be refunded to the customer. The refunded amount will be the purchase price minus the 2.9%. Refunds can take up to 14 days to be processed.

We offer next-day delivery.

Currently, we work only with ready to wear items.

You can find size guide in main menu sections and on product card.

We work only with premium natural fabrics produced in Italy with high composition of natural blends with minimum consistence of polyester: cotton, wool, linen, silk, rayon, organza and so on.

Currently we are operating as online store only.

We cover all expenses in such cases.